Laser Maintenance and Technical Support for your Aesculight Surgical Laser Expert assistance is just a phone call away

If your Aesculight veterinary laser needs servicing or repair, it’s efficiently done right here in the USA at our Seattle-based surgical laser manufacturing facility.

Contact us electronically or simply call us toll-free at 1 (866) 697-7548 during our regular business hours of 7:00 am – 3:30 pm (Pacific Time), Monday through Friday.

1 (866) 697-7548

Hours of Operation: Monday – Friday, 7:00 AM – 3:30 PM PST

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Laser Service Plans

Aesculight Laser Service Plans Through LuxarCare

We conduct all service-plan work at our LightScalpel/Aesculight manufacturing facility in Bothell, WA. If you need assistance with shipping arrangements, no problem. We sell shipping containers and can help handle the logistics for you. You can find more information regarding shipping on the LuxarCare FAQ page, or you can always call us at 1-866-589-2722.

What’s Covered

We offer both Standard and Loaner Service Plans. Both plans cover labor and components. Specifically, the Standard Service Plan covers:

  • Laser tube: including laser mirrors, laser gas, and seals
  • Laser power monitor: including detector and controller
  • Electronics: including wiring, power supply, RF drivers, shutter, interlocks, controllers, and display
  • Optical train: including folding mirrors, collimating optics, and mast

What’s Not Covered

  • Fibers, handpieces, and disposable tips
  • Accidental damage including physical damage, fire, abuse, misuse, negligent acts, and acts of God including snow, flood, ice, etc.
  • External cosmetic wear and damage
  • Modifications, repair, or maintenance by anyone not authorized by LightScalpel/LuxarCare
  • Failure to properly operate the laser
  • Shipping expenses
Service Plans Form - PDF

We reserve the right to refuse service coverage based on our evaluation of the laser – extra charges apply for repairs of physically damaged lasers in need of rebuild. Shipping charges and shipping insurance are the customer’s responsibility. We continuously improve our products and services – prices and terms are subject to change without notice. Sales tax will be added if applicable.

TESTIMONIALS

I have been using my [Luxar] laser for all my surgeries for, I believe, 2 decades.

I had a problem recently and phoned in this morning and talked to Chris. I was so impressed with his cheerful, knowledgeable help that I wanted to let you know. Chris was able to...

This is just a note to say thank you and all of your staff at Aesculight for making my transition to the use of surgical laser in my practice so easy. From my first contact with you to sales, delivery, setup, training and support your team have all showed a...

William C. Sands, III, DVM
Three Rivers, MI

I have been very pleased with my purchase of the Aesculight 30 watt CO2 laser. There is no doubt that it is a great addition to my practice. I have been pleasantly surprised to find excellent client acceptance of the technology. The first month I used the laser, I...

Chris Durham, DVM
Animal Health Centre, The Colony, TX

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